Project Topics

THE CAUSES OF CONFLICT AND ITS MANAGEMENT IN A MODERN DAY ORGANIZATION

ABSTRACT

This research is designed to examine the organizational conflict and its management in modern day organization. Question were used to collect data interview and observation by the researcher. The statistical method used in this research is the chi-square; this method was used to analyse the responses to the question from the questionnaire. The outcome of the analysis is that the null hypothesis was rejected while the alternative hypothesis was accepted. The study revealed that organizational conflict actually exists in organizations. The study recommended any others that adequate care should be taken in handling differences in goals between management and employees. It was concluded that conflict is inevitable in an organization and it is caused by goals difference between management and employees, bad leadership style management, confrontation, unresolved grievances and  victimization etc.  

CHAPTER ONE

INTRODUCTION

1.1            Background to the Study

In every organization, conflicts are bound to arise between employers and employees due to divergent interest between them. There is no meaningful development that can take place in a state of rancor and perennial disputes. Generally speaking, organizational conflict is one of the most prevailing issues in the world today.

Management of industries is concerned with profit maximization, ensuring the survival of the business and long working hours as their goals while employers have profits, sharing fringe benefits as their goals which contradict the others. These divergent goals of management and employees result in dispute of interest and consequently individual conflict.

Organizational conflict as a concept involves total range of behavior and attitude that expresses opposition and divergent interest between individuals and managers (Alters, 1967).